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Booking conditions 

Worldwide Vets aims to provide you with an easy booking experience and the a trip of a lifetime. As such, we have terms and conditions we ask you to abide by when booking a project with us. This offers you additional security and streamlines the process of application and preparation. 

The full document is available by clicking on the button below.


​OK OK, we would be lying if we said this wasn't the boring bit! But Terms and Conditions are really important to ensure we provide you with a great booking and travel experience, and so you know when everything is due and can plan accordingly. If you are planning to make a payment towards any project, I will be expected that you have read and accepted these Booking Conditions and agree to enter into the contract in its entirety.

 

You enter into this contract by making your 1st payment, so don't worry, you don't need to sign anything, because we like to save trees! In order to serve as a quick reference, some key points are provided below the button. 

Payment for Projects

The deposit made to secure a Project is non-refundable and the balance of all monies due must be paid to the Company or their agent not later than 90 days before Project start date. Bookings made within 90 days of the Project start date are paid in full. Failure to make the remaining payment 90 days before your Project start date, or by the due date on the invoice, will result in termination of the booking with no refund.

Date Changes 

Once your deposit or full fee is paid, any alterations needed to be made to the project will be managed as such

 

  • 3 months remain before the Project start date - the Client can change dates once at no cost, and a 2nd time with an administration fee of £50. A 3rd date change will not be permitted, however the Client can opt to cancel the placement in line with the cancellation policy below.

  • Within 3 months of the Project start date -date changes are not permitted. The Client will need to cancel the placement (see cancellation policy below) and rebook a new date at the current selling rate.

Cancellation

 

We strongly suggest you take out trip insurance as soon as you book your project. This may allow you to claim lost funds if you are unable to travel.

 

The Client may cancel the booking at any time provided that the cancellation is communicated to the Company in writing via an email. Cancelation of the Project will not result in a return of the non-refundable deposit. Any remaining fee that has been paid will be returned based on the time still to lapse before the planned Project start date.

A)  90 + days until your Project start date: everything you have paid beyond your non-refundable deposit will be refunded to you (minus bank transfer fees).

B)  30 to 90 days until your Project start date: 50% of money paid beyond your non-refundable deposit is refunded to you (minus bank transfer fees).

C)  14 to 30 days until your Project start date: 25% of money paid beyond your non-refundable deposit is refunded to you (minus bank transfer fees).

D)  Within 14 days of your Project start date: there is no refund available if you choose to cancel your project.

Substitution of Client

If any member of the Party is prevented from travelling it may be possible to transfer the booking to another suitable person provided that written notice is given at least 30 days prior to departure. A “suitable person” is one who has completed the booking form, presented travel insurance and obtained approval to travel from the Company. 

Traveller forms

 

The Client understands the Traveller Form must be returned, fully completed, 3 months before the Project start date.

 

  •  Bookings made within 3 months of the Project start date, the Traveller Form must be fully completed and returned to the Company no later than two weeks after booking

  • Bookings made within 2 weeks of the Project start date, the Traveller form must be fully completed and returned to the Company no later than 48 hours after booking

Failure to return the completed form within these timeframes, with no formal written cancellation, will result in immediate termination of the booking with no refunds to the Client.

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Worldwide Vets

 

Contact: help@worldwide-vets.org

UK registered non-profit organization. Registration No. 14590043

USA registered 501(c)3 charitable organization. EIN: 92-3351721

Ukraine registered Charitable Trust. Registration No. 449 354 99

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